I used the fixtool recommended to scan and remove the zeus virus if found and now I can't load xbox games taptiles, snap attack or wordament. I can only load solitaire and mahjong in airplane mode. Yet kingdom and lords, shuffle party and gunstringer were unaffected.
I have tried resetting the store, and reinstalling the apps, and a clean boot, niether of which work. I cannot get my recovery media to work, I think it was not update recently enough. I cannot do a system restore as the date I need is not listed. I think I need to do a reset to factory settings, but I'm worried that this won't fix the problem. Could someone let me know what I can do.