I have followed all the directions.
I have a product key [edit].
But the password I insert is not recognised.
When I indicate "forgot password,"
I am directed to check my email ([edit]) and
there will be a temporary password.
I have done this at least 30 times without success. What's most frustrating
is that a window keeps popping up on my compcuter asking me to do it yet again!
Please help!
[edit: Personally identifying information removed as per the Participation Guidelines.]