I downloaded Norton 360 on a trial basis to see if it could help me with my problem. My mouse freezes several times a day and I have to log off manually by just turning off the computer. When I turn it back on, my mouse is active again. I try to use the degrag on my computer and it doesn't work... the Clean up doesn't work either. I think that is why Norton keeps sending me the notice that I see on the screen all day that says Product Service Dependency Error 5013.3 It is so frustrating. I keep hoping that Norton will find a solution. I have Windows 7 using a Gateway PC Explorer 11
Okie 1