Promised 90 days free as part of Gross v. Symantec settlement

As part of the Gross v. Symantec settlement, we were supposed to get 90 free days of anti-virus protection.

The June 19th e-mail linking us to that free 90 days does NOT satisfy this portion of the settlement for active users!

It only gives people who do NOT have a Norton anti-virus program installed 90 free days of "Norton Anti-Virus".

 

How do I get those promised 90 days added to my (current and long-term) Norton 360 subscription?