Protected devices

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract: why is my computer showing 25 Devices Protected when I only 4 Devices

Detailed description:

Product & version number:

OS details:

What is the error message you are seeing?

If you have any supporting screenshots, please add them:

Hello @Esther_Addo
Are you using Two-factor authentication [here] for your Norton account?
When I used Norton account Two-Factor Authentication…as I recall…seemed like every sign in added another device.

View your devices and entitlements on your Norton account [here]

Is your My Devices page [here] showing 25 devices protected?

Hello @Esther_Addo
Please post progress