Punished with an exclamation point for deviating from default?

Norton Security | Norton Internet Security
1

I made a relatively small change from the default settings, opting out of scanning my outgoing e-mails, and now the Norton icon’s green check has been replaced with an orange exclamation point as if my system is unsafe. Is there a way to change this?

2

I made a relatively small change from the default settings, opting out of scanning my outgoing e-mails, and now the Norton icon’s green check has been replaced with an orange exclamation point as if my system is unsafe. Is there a way to change this?

3
BlebNevus wrote:
I made a relatively small change from the default settings, opting out of scanning my outgoing e-mails, and now the Norton icon's green check has been replaced with an orange exclamation point as if my system is unsafe. Is there a way to change this?


In the main UI, switch to advanced mode by clicking the "advanced" text.

You will see that email protection is off.

Move the mouse over the "email protection" text.

A tooltip window will appear.

In that window click the "ignore" link.

 

Pieter

 

 

4

Sorry if I wasn’t clear. I changed the setting deliberately and don’t want to “fix it” (i.e., revert to the default). But I don’t want the icon to permanently indicate the system is at risk because of this minor adjustment. How do I bring back the “safe” indicator? (Surely the program hasn’t been set up to demand capitulation to every single default setting as a condition for a green check!)

5

Humorously, I was composing a thread about this very thing when I figured it out, cancelled out and this thread popped up.

6

Hi BlebNevus,

 

If you wish to keep email scanning disabled, you can turn off the "Fix Now" alert by hovering your cursor over the words "Email Protection" in the main Norton window and clicking the "Ignore" option in the popup..  This tells Norton not to monitor the "On/Off" status of email scanning.  This is for NIS 2011, NIS 2012 may be slightly different.

7

Thanks. So, as I understand it, you have to tell it to stop monitoring the entire category of threats (in this case, e-mail) in order to disable the warning that otherwise pops up when you change any setting within that category?

8

Pieter gave you the solution ... that I've used on NIS 2011 -- to invoke the Ignore setting.

9
BlebNevus wrote:
Thanks. So, as I understand it, you have to tell it to stop monitoring the entire category of threats (in this case, e-mail) in order to disable the warning that otherwise pops up when you change any setting within that category?

It is not threats that Norton is monitoring in this case - it's settings.  Norton by default will alert you when certain protection features are disabled.  This can not only get annoying when you have disabled something intentionally - it can also pose a risk, as the constant alert could mask another legitimate warning about a separate issue that might arise somewhere else.  When you tell it to ignore Email Protection, you are simply telling it not to alert you when Email Scanning is turned off.  In NIS 2012, no other email features will generate an alert when disabled, so ignoring Email Protection does not affect how Norton communicates the health status of other features..   

 

And, yes, PieterV beat me with the solution by a solid five minutes.