Maybe someone can help me, I notice my computer acting different and my mouse was freezing 5 to 6 times a day, I did all the maintanance I know how and read about it and found out it could be a virus, so I ruan a full scan on same mode and regular mode nothing bad was found except low witch is cookies, then I run the power eraser no risk wee found, then I dicided to install the free version of malwarbytes and it found 7 pup.softwar.updater I read about it, call dell i have a support that checks for viruses and change al my passwords from a different clean computer, the reason I am writing this is because I have been with Norton many years, I have in all my gadgets even in my mac and nexus 7, and actually is the second time it happens this year, the first time was in another computer and it had 17 trojans of other kinds, I call norton that time via chat did not like to much the excuse, ut it ws the first time and like I said I consider myself a Norton person I defend Norton all the time when I write comments, but I am very peeky about my virus I will call norton after I write tis, is also my first time here, if anyone can help me about this I will be very thank full, OK take care