Norton is reporting a Trojan.Gen in the "/Library/Application Support/Symantec/AntiVirus/" directory. The file is called "QTFiles" and Norton keeps adding it to the quarantine ever 5 minutes, but the file keeps just reappearing. Mac is reporting that this is a Windows 32 bit Mono/.Net file and it is actually dated May 29 2011. I am using Norton Internet Security 5 (12.1 54) for Mac.
Anyone have any idea what this file is or what keeps spawing this file?
Norton is reporting a Trojan.Gen in the "/Library/Application Support/Symantec/AntiVirus/" directory. The file is called "QTFiles" and Norton keeps adding it to the quarantine ever 5 minutes, but the file keeps just reappearing. Mac is reporting that this is a Windows 32 bit Mono/.Net file and it is actually dated May 29 2011. I am using Norton Internet Security 5 (12.1 54) for Mac.
Anyone have any idea what this file is or what keeps spawing this file?
Some other info lsof produces no output, so no running process created the file. I did have to shutdown Norton to have the file showup. fuser -u produces similar results.
Yes, you can delete it, unless you want to try encrypting it before sending it (but that's a little involved, so I don't think it's necessary). I believe I know how this file is being created (as part of a migration proces from old to new quarantine formats) . I don't understand yet why it is being repeatedly recreated, but I wil continue to research this.
If I understand the problem correctly, it should only regenerate the file a certain number of times (if working correctly, only once).
It may start again after restart, if so (and for anyone else encountering this issue):
1. Run the Terminal application (from /Applications/Utilities/Terminal)
2. Enter this command:
sudo rm /usr/bin/MigrateQTF
(you will be prompted for your admin password, enter it and hit return)
You can also remove any extra copies from Quarantine (in fact, for the Trojan.gen case, all copies can be removed, because they will contain no user data).
Here also a thread which is discussed about similar incident. I really dont know that dou you mean by QTfiles here and i havent seen anything like that in my system. It looks very strange to me.