I have the following question regarding Norton AV 2009
A heuristic virus was detected on my system and automatically placed in quaraintaine.
But something confusing is going on:
Norton says the virus was deleted and no other action is required.
However: the virus is still listed in the quarantaine/virus vault.
When I click on 'options' there is no possibility that allows me to remove it from my pc altogether.
Basically Norton gives me 2 opposing messages: virus was deleted versus virus is in the vault.
Anyone knows how this works?
I hope my information is complete, as I am writing this from memory (working from a distance) and am doing a rough translation from the Dutch version.