Quick Scan Stuck at Hacktool.Unreal.A

Hi

 

Quick scan freezes at Hacktool.Unreal.A

Never completes

 

Windows 8

 

Norton Intenet Security Version 20.2.1.22

 

Any ideas?


StaffordIsaacs wrote:

Hi

 

Quick scan freezes at Hacktool.Unreal.A

Never completes

 

Windows 8

 

Norton Intenet Security Version 20.2.1.22

 

Any ideas?


Welcome,

No ideas, only a couple of guesses. Never is a very long time. If this is the first time you have scanned the system then it is possible that it will take several minutes to get past that one entry. If you scan regularly then there may be a problem. Is this a new installation of NIS?

thanks


StaffordIsaacs wrote:

Hi

 

Quick scan freezes at Hacktool.Unreal.A

Never completes

 

Windows 8

 

Norton Intenet Security Version 20.2.1.22

 

Any ideas?


Please have a look at the following thread and see if it applies to your situation:

http://community.norton.com/t5/Norton-360/Norton-360-has-been-froze-up-on-full-scan/m-p/900769#M85963

 

Please let us know.