Ramsomlock!g47 Not stopped by Norton

Norton Security | Norton Internet Security
1

Message on pop up said "norton blocked attempted, etc". But trojan activated and fake FBI screen popped up.

 

Why did it get through?

 

Thanks

 

Pick ><>

2

Hi pick44,

 

One of the best answers for "How did it get through?" that I have seen recently:

 

https://windowssecrets.com/top-story/the-malware-wars-how-you-can-fight-it/

3

Message on pop up said "norton blocked attempted, etc". But trojan activated and fake FBI screen popped up.

 

Why did it get through?

 

Thanks

 

Pick ><>

4

Please try to create Norton Bootable Recovery tool from any other computer in Cd/DVD. Then boot your computer using the CD/DVD and run a full system scan:

http://www.norton.com/nbrt

 

Check if this detects any threats.

 

Thanks,

HarryP