I have Norton Internet Security version 18.6.0.29, running on Windows XP service pack 3. I am experiencing problems with a software development environment that is based on Eclipse. The problems are very similar to the question 44 response from the following web page: ------------ Using Cygwin http://cygwin.com/faq/faq.using.html#faq.using.bloda "44. What applications have been found to interfere with Cygwin? From time to time, people have reported strange failures and problems in Cygwin and Cygwin packages that seem to have no rational explanation. Among the most common symptoms they report are fork failures, memory leaks, and file access denied problems. These problems, when they have been traced, often appear to be caused by interference from other software installed on the same PC. Security software, in particular, such as anti-virus, anti-spyware, and firewall applications, often implements its functions by installing hooks into various parts of the system, including both the Explorer shell and the underlying kernel. Sometimes these hooks are not implemented in an entirely transparent fashion, and cause changes in the behaviour which affect the operation of other programs, such as Cygwin. " ------------ Short of uninstalling Norton Internet Security, is there anyway to make it COMPLETELY ignore a specific folder? I want to determine if it is related to the problems (file access denied) I encounter. (Of six developers, the only two who see the strange failures have Norton installed.) Regards, Frank
Hi FSpafford
I noticed that your post has "slipped down " the topic tree without receiving a response !
You are obviously not a beginner when it comes to the level of complexity of the subject matter you are currently having issues with.....
So I can only offer a suggestion that I had to implement when working on a "Software engineering " project with a relative who was taking University Degree course , and had a project problem where he was having similar issues regarding the need to isolate certain folders from scanning schedules!
Forgive me if I am covering ground that you may have already trodden ...but in our case ...we had a result by doing the following
......Go into NIS "Settings" ...then , under "Computer Settings ".....locate the" AntiVirus &Sonar" tab , and you will see the "Items to exclude from scans" heading ..from here you select the " Configure (+) " tab which leads to the " Scan Exclusions " stage , from where you reach the option to select the Folder you require to be excluded !
This operation worked for us ...Obviously I cannot guarantee it will suffice under the scenario you are working within ...but its' worth a try ....If this approach does not work..I suggest you contact the Symantec Tech team who may be able to offer more specific help with respect to your problem .Hope this helps ? 
...Bleeper24
FSpafford wrote ...........
I have Norton Internet Security version 18.6.0.29, running on Windows XP service pack 3.
I responded to this members thread when I found it posted in the Norton 360 boards! ..Can this be moved to the NIS board for better exposure regarding this members query please ? ....Thanks.......bleeper24 .
I posted this under Norton Internet Security. Why was it moved to Norton 360?
By the way, I have tried to disable the anti-virus portion on the affected folders, but that does not solve the random access denied problem. We will try uninstalling Norton Internet Security next.
Regards,
Frank
Hi Frank,
Sorry for the inconvenience you're experiencing with NIS in the dev environment. You might try upgrading to NIS 2012 if you haven't. If installed, click Settings. Under the Computer tab, you'll see the first option is Antivirus and SONAR exclusions. I know you've been here already, but there are two areas on the right that need configuring. It appears that you may have already configured the section "Items to Exclude from Scans." You should be able to specify a folder and subfolders to exclude from scans.
That is a good start, but I believe the trouble you're running into is with the Auto Protect/SONAR features when the file tries to run. To solve this issue, you'll want to also configure the section below the one mentioned above, "Items to Exclude from Auto-Protect, SONAR, and Download Intelligence Detection."Or you can exclude a folder and its subfolders from all detections by using the third option in the list.
These technologies rely on a rating system to determine if a file is a potential threat. If a file or program is unknown, having those files digitally signed may also improve their chances of passing muster as far as the antivirus component is concerned.
Please let me know if this information was of any help to you. Thanks and best wishes!
I have upgraded to the latest version of Norton Internet Security, 2012, as suggested. I have also added several folders to the ignore list, as suggested. I still have the access denied problem occasionally.
I recently suspected the problem may correlate to the times when the ccsvchst.exe processes are busy. I found one taking around 25% of the CPU for several minutes. I temporarily disabled both smart firewall and anti-virus protect to see if the CPU usage would go down. It did not. However, some time later, the CPU usage did go down and the access denied problem went away.
Perhaps I could solve the problem if there was some way to limit the activity of the ccsvchst.exe processes while I am making a software build. Is this possible?
By the way, the offending ccsvchst.exe process was started with this command line:
"C:\Program Files\Norton Internet Security\Engine\19.1.1.3\ccSvcHst.exe" /s "NIS" /m "C:\Program Files\Norton Internet Security\Engine\19.1.1.3\diMaster.dll" /prefetch:1
Regards,
Frank