The files were Quarantined only not deleted which is Ok as with the other setting it just checked for files without a signature, but I checked the and they are alright, so Don't need to delete.
On with Step 4
step 4. (a)
Please read carefully and Slowly
You might have to export the results
Please scan with ESET next
I'd like us to scan your machine with ESET OnlineScan
Hold down Control and click on the following link to open ESET OnlineScan in a new window. ESET OnlineScan
Click the button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on to download the ESET Smart Installer. Save it to your desktop.
Double click on the icon on your desktop.
Check
Click the button.
Accept any security warnings from your browser.
Under scan settings, check and DON'T (NO) check Remove found threats (reason for this is we don't want something deleted and then Windows won't load).
Click Advanced settings and select the following:
Scan potentially unwanted applications
Scan for potentially unsafe applications
Enable Anti-Stealth technology
ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
Attach the resulting log in your next reply
If you think a log should have been generated then go to C:\Program Files\ESET\ESET Online Scanner\log.txt to find it.
Quads, thanks again for your assistance. I will post the log when it's done, but I'm going to have to let it run overnight as it's getting quite late here.
Start OTL, under Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom) and run the script. (Red Run Fix Button)
The output log, should be placed in the C:\ _OTL\Moved Files folder after.
From the looks of it, I'd say that nothing in the .Trash-999 folder is anything that I can't do without. All the \Paperport\ stuff is from the multifunction printer/scanner device we use and is empty. The rest of it is either empty folders or a few old pdf's that can be trashed.
The system seems to be running fine...no signs of any unusual activity. I checked another machine and see that the NIS running on this computer is not the current one, so I'm figuring I need to update that, but I'll wait to do that until you say it's good to go. I'm calling it a night now as I have an early start at work in a few short hours. Let me know where to proceed and I'll tackle it tomorrow.
Start OTL again but this time click the Black CleanUp button, then make sure the C:\_OTL folder is deleted.
After that you are free to go on your merry way. You are now fixed / Solved.
If you want Malwarebytes download the Free version to install and don't click the Trial button
If you want to, you can turn off System Restore wait for it to clear the Restore Points and then Turn it back on once you find all is happy. today, tomorrow whenever.
The OTLPE CD is dangerous in the hands with tools in the CD for Malware Removalists, so careful who uses it with your systems.
Quads, Thanks again for your efforts on getting this bug removed. I’ve updated NIS and scanned the computer and nothing shows up, so it looks like it’s gone. I appreciate your assistance! Dale
button.
to download the ESET Smart Installer. Save it to your desktop.
icon on your desktop.
button.
and DON'T (NO) check Remove found threats (reason for this is we don't want something deleted and then Windows won't load).
Copy and paste the custom script attached which you open in for instance Notepad,(include the : at the start of :OTL and all the way to the end / bottom) and run the script. (Red Run Fix Button)