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Do not enter any product key and hit the next button twice and you will connect to the Symantec Servers for online activation, if needed.
jrsachs wrote:
I spent 6 hours and a couple of days with Symantec Premium Services group because I was unable to complete the installation. After paying 100.00 to have one of their techs take over my machine - they crashed the operating system and washed their hands of the mess and sent me to the mfg to try and repair the damage they did to the computer. During the installation - just after you enter the product code - the software tries to connect to symantec to activate - It could not connect to the server and then said it could not complete the installation. after this happened - any attempt to get to the symantec website was redirected. No other URL was redirected - just anything with symantec or norton in the address. very strange
Hmmm... Could be a chance you have an Internet Threat on your computer.
You got any Active Anti-Virus Protection on your computer just now?