Re: May 16 Update from Norton Family Team

Katie,

 

Two things:

 

1) When you post an update message, please post what the updated version number is? OK, I already figured it out, it's 2.8.0.5. But in the future, please post it so we don't have to guess.

 

2) I'm still having problems pulling in the update. What do I have to do to get it to update? I've got a bunch of PC's here still stuck on 2.6.0.73. I ran Liveupdate - no luck. And yet other PC's seem to pull it in all by themselves. It seems the harder I try, the harder it is to get. Doing a manual update doesn't always work either. And when I do nothing, it comes in.

 

Needless to say, this is very frustrating. 'cause I have to update Java to version 7 on a whole bunch of machines, but I can't do it until NOF updates itself to 2.8.0.5. And when that's gonna be is anyone's guess. This isn't rocket science. HOW DO I GET THE UPDATE TO INSTALL, FIRST TIME, EVERY TIME? Is that too much to ask?????

 

Can you address this, because I've brought this problem up several times before.