Realtime protection failed to load

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I am using  Symantec AntiVirus Corp Edition, version 8.1.0.825.  It keeps telling me that realtime protection is turned off.  If i go to the menu and configure realtime protection it says realtime failed to load.  Can someone tell me what I need to do to activate realtime protection?  My computer is a SONY VAIO 2.0GHz, 1GB of ram, operating system is Windows XP Media Center Edition.  I have reinstalled the software 3 times and and the problem is still there.

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Tony Weiss
Norton Forums Administrator
Symantec Corporation