Reconciling volume

I upgraded from Ghost 12 to 15 in hopes that I would avoid getting the Reconciling Volume windows with Progress and Performance staying at 1% forever.

 

I have external WD MyBook drive. I have internal 2T hard disk

 

I can delete the VSNAP.IDX file, but that means I have to do a full backup. I can't afford to start a new backup everytime this happens!

 

Desperate for suggestions at this point.

 

Thanks.