For months I have been trying to reconnect one of my monitored accounts. This is the only account that asks to send a text to continue. The problem is that the phone number that is being texted is my home phone which does not text. Theirs is the only account that requests a text text to reconnect. Why?
Can you update your phone/contact info with the financial account?
FAQ: Transaction monitoring of your linked accounts
Financial accounts linked to your account may be disconnected at any time due to technical difficulties or a variety of other reasons. If your account is disconnected, we will notify you. You must keep your accounts up to date and connected.For security reasons, our customer support team is unable to access your financial accounts and can only guide you through the steps below to reconnect.
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https://support.norton.com/sp/en/us/home/current/solutions/v127412449
LifeLock by Norton Contact Information
https://www.lifelock.com/about/contact/
https://www.lifelock.com/ - 1-800-416-0599
LifeLock Customer Service - 1-800-LifeLock - 1 (800) 543-3562
LifeLock Identity Theft Protection services - 855-993-1976
Cybersecurity department for LifeLock - 800-745-6061
Chat with NortonLifeLock Member Services
https://support.norton.com/sp/en/us/norton-identity-protection/current/contact-chat
LifeLock by Norton Cancellation and Refund Policy
https://www.lifelock.com/legal/refundpolicy
Caveat: I do not run LifeLock plan.