Hi,
my XP-based Pc just had a mainboard fault, so I moved on to a newer Win7 system. Now I am looking for a way to recover the Identity Safe data from the old hard disk to migrate them into the newest installation of NIS2010.
Can anybody point me to the actual file to migrate, and the correct procedure to do it?
Thank you in advance,
T.
If you backed up your Identity Safe Data manually on your old drive, and can remember where you put it, it will be in an xxxxxxxxx.NPM file.
If you transfer that file to somewhere in your new drive, i.e. using a memory stick if necessary, when you do a 'Restore Identity Safe Data', by clicking it's configure link, just browse to that file, enter the password you used when backing up, and and click ok.
If you've entered any new ID Data in the new drive, it will overwrite it.
See the message written by jlatino0 in huwyngr's Link above.
Message Edited by boneidle on 15-01-2010 12:02 AM
Thanks for the answers... but unfortunately they don't apply to my situation.
I managed to do a semi-recovery from a .npm file from several months ago, but I am still missing all the later access data.
In fact, my question would be probably best expressed as: where does NIS2010 stores the access data in its normal "everyday" working status, so that one could just retrieve and copy that file/s into his new NIS installation to sync with the lastest available data?
I would gladly do a normal export if my old drive was still bootable, but it is not and under the new OS I just can't start NIS from its older installation.
Once again, thanks in advance to anyone who can help me on this!
I have asked one of the Norton Staff for help on this – watch for the names in red … <s>
Hi Tracian,
Sorry to hear about your system. I answered this for someone else a while ago, but the paths are slightly different so I'll provide the instructions here and will update the old posting to point to this one. Here goes:
1) On the NIS installation to which you want to copy your Identity Safe files, turn off Tamper protection. Open the NIS Settings dialog, go to the "Miscellaneous Settings" category, and click the "Norton Product Tamper Protection" slider so it switches off. Set the duration "until system restart".
2) I'll refer to the folder that contains the Identity Safe data as the "user profile folder". On Windows XP, this folder is:
C:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_<version number>\IdentitySafeDataStore\S-1-5<account number>
On Vista and Win7, the folder is:
C:\Users\All Users\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.1.0.19\IdentitySafeDataStore\S-1-5<account number>
The user profile folder contains files like "IDDStore.dat", "IDDStore_bak.dat"...
Copy all of the files from the user profile folder on your external drive into the user profile folder on the new drive. Note that your user account number will differ on the new computer, so don't copy the folder itself, just the contents. For example, assuming your old hard drive is now mounted as drive letter "J", copy J:\Documents and Settings\All Users\Application Data\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.x.x.x\IdentitySafeDataStore\S-1-5-21-1229272821-484061587-1176238915-1005\*,* into
C:\Users\All Users\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_17.x.x.x\IdentitySafeDataStore\S-1-5-21-2052111302-73586283-682013330-500\*.*
3) Turn Tamper Protection back on, or restart the computer
4) Log into Identity Safe
Hope this helps,
John
Hi,
my XP-based Pc just had a mainboard fault, so I moved on to a newer Win7 system. Now I am looking for a way to recover the Identity Safe data from the old hard disk to migrate them into the newest installation of NIS2010.
Can anybody point me to the actual file to migrate, and the correct procedure to do it?
Thank you in advance,
T.