Does anyone know what to do with this ? Anyone else has this problem ? (I know it’s a specific platform !) I have been trying to signal a fake detection but it keeps popping up !
Hello @Marc-Olivier_Pouliot
Are you referring to Redcap malware?
Are you referring to Research Electronic Data Capture
What Norton engine is blocking your ,pdf downloads? <Norton 360> Safe Web?
- How To Remove TR/Redcap Trojan [Virus Removal Guide] [here]
Please share related Norton Security History / Details / Info / Screenshots
Product & version number:
OS details:
Error message:
Supporting screenshots: Show details
Do not post personally identifiable information:
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- Did you clear browser cookies n’ cache?
- Do you run browser sync?
- Did you recently install any program / browser extension?
- Did you recently allow push notifications?
- Did you recently change site permissions?
- Did you reset browser?
- Did you run Norton Full Scan?
- Did you run Malwarebytes Scan?
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AI Overview
“REDCap” is an acronym that stands for “Research Electronic Data Capture”. It’s a web-based application used for data collection and management in research studies, according to Emory University. While not a PUA (Potentially Unwanted Application) in the traditional sense, REDCap is a secure and widely used tool for research projects.
What REDCap is:
REDCap is a free, secure, and web-based application designed to help researchers create and manage databases, surveys, and other data collection tools. It’s used by various organizations, including universities, research institutions, and government agencies, to support data collection for research studies.
How it works:
REDCap provides features like data validation, audit trails, automated exports to statistical software, and advanced functionalities such as branching logic and calculated fields. It also offers secure messaging and other features for data entry and management.
PUA definition:
PUA stands for Potentially Unwanted Application, referring to software that may not be malicious but can cause unwanted behavior like displaying ads, slowing down the system, or installing other software. REDCap is not considered a PUA because it’s a legitimate and secure tool used for research purposes.
Why REDCap is not a PUA:
REDCap is a secure and HIPAA-compliant platform designed for research data collection, not for causing unwanted behaviors or installing malicious software. It’s used by many organizations to ensure secure data collection and compliance with regulations.
In conclusion, while the term “redcap” can be associated with the malware “Trojan:Win32/RedCap”, in the context of REDCap (Research Electronic Data Capture), it refers to a secure and widely used web-based application for research purposes, not a PUA.
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REDCap
https://en.wikipedia.org/wiki/REDCap
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AI Overview
If you are looking to understand the combination of REDCap (Research Electronic Data Capture) and Norton 360, it’s about the security of using REDCap for research data collection and how Norton 360 might fit into that picture.
REDCap Security Features
- REDCap is designed to be a secure web-based application for managing research data.
- It encrypts data in transit and in storage.
- Access to REDCap is secured with SSL transfer, and institutions may use two-factor authentication.
- It includes security measures such as user rights management, audit trails, and data logging to track user activity.
- REDCap is HIPAA-compliant, with features to protect identifiable information.
Norton 360
- Norton 360 is a comprehensive security suite that includes features like real-time malware protection, firewall, VPN, and more.
- It is designed to protect your device from various online threats, including malware and phishing attacks.
Using Norton 360 with REDCap
- Norton 360 is designed to protect your computer, including in the browser. This means it can help protect you while accessing REDCap.
- Antivirus software like Norton 360 can be part of a broader strategy for securing research data, which includes encrypting devices and installing antivirus software on your devices.
Potential Conflicts
- While Norton 360 should generally work well with web-based applications like REDCap, some users have reported compatibility issues with Norton antivirus and Windows 10. If you experience issues, ensure both Norton 360 and your operating system are up-to-date and consider disabling other security software temporarily to troubleshoot.
- Note that REDCap is primarily accessed through a web browser, so the security of the REDCap platform itself is the most crucial factor for data integrity.
In summary, Norton 360 can complement REDCap’s built-in security features by providing protection on your local device. However, it’s important to remember that the security of REDCap itself is fundamental, and you should follow the data security best practices recommended by your institution or the REDCap administrator
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