Refund needed

Hi,

On 7 October 2020, we paid $219.99 for a three year contract. The payment was made from our NAB account ending #[Removed].

Now on 17 April 2021 you withdrew $179.99 again for one year.

Please refund our money now.

Do NOT automatically withdraw money again without consulting us.

Order numbert [Removed]

[Removed]

Card ending [Removed]

Product serial number [Removed]

Thank you.

Josiane Hempel

[Edit: Removed personally identifiable information to conform with the Participation Guidelines and Terms of Service]