I have been charged for the renewal of a subscription for another year without warning. I would like to cancel this subscription for this year and get my money back. I tried to contact the support via chat but it didn't work. What else is left to do ?
R U asking how to stop your Norton subscription from automatically renewing?_________________________________________________
Norton Community does not have access to your Norton account, subscription details nor payment method.
Norton sends (for annually recurring subscriptions) email notice (with price, term, and related details) usually about 30-45 days before current term expire.
Users report Norton pulls recurring subscription payment usually about 30-45 days before current term expire.
Users report not being able to change Automatic Renewal Service setting about 30-45 days before current term expire.
Norton Community does not have access to your Norton account, subscription details nor payment method.
Please Contact Norton Support regarding your subscription/refund.
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.
When you stop your Norton subscription from automatically renewing:
Your subscription will continue through the end of your already paid subscription term, after which your subscription will not automatically renew.
It typically takes a few hours from your request for the change to take effect.
Associated recurring subscription benefits may end when you stop your subscription from automatically renewing.
When you stop your recurring subscription, your subscription will not automatically renew.
Your subscription will continue through the end of your current paid term.
Your protection will continue through the end of your current paid term.
Norton Community does not have access to your Norton account, subscription details nor payment method.
Norton sends (for annually recurring subscriptions) email notice (with price, term, and related details) usually about 30-45 days before current term expire.
Users report Norton pulls recurring subscription payment usually about 30-45 days before current term expire.
Users report not being able to change Automatic Renewal Service setting about 30-45 days before current term expire.
Norton Community does not have access to your Norton account, subscription details nor payment method.
Please Contact Norton Support regarding your subscription/refund.
Refunds for Norton annual subscriptions
Most of Norton annual subscriptions include a 60-day Money Back Guarantee. Under our 60-day Money Back Guarantee, the purchase of a Norton annual subscription is eligible for a full refund within 60 days of the purchase date. Each annual renewal is also eligible for a full refund within 60 days of being charged for the renewal.
Please check your Norton account to confirm ... Automatic Renewal Off ... and no billing information.
MY SUBSCRIPTIONS reports: Activate Subscription Renewal ... with Automatic Renewal Off.
BILLING INFORMATION reports: There is no billing profile saved in your account ... with no billing information.