Refund

[SIARRIS_NIKOLAS]

I forgot i had an active annual subscription and i got charged 50 euros. I try to cancel my subscription and ask for a refund as the site says im able to but the chatbot only refers to usless articles and does not let my to request a representative. No pone numbers work as well. What am I supposed to do?

[Guillaume1024]

Hi @SIARRIS_NIKOLAS ,

Could you specify which country you are in so that we can best direct you?
Thank you.

Cheers

Guillaume

[bjm]

@SIARRIS_NIKOLAS

I forgot i had an active annual subscription and i got charged 50 euros. I try to cancel my subscription and ask for a refund as the site says im able to but the chatbot only refers to usless articles and does not let my to request a representative. No pone numbers work as well. What am I supposed to do?

Hello @SIARRIS_NIKOLAS
Did you try →
Cancellation & Refund Request → Get started
Norton Official Support Help Center → Contact us (bottom of page)
Contact Official Norton Support → Let’s get started.
Norton Social Media → Message

• Norton Cancellation and Refund Policy
• Norton annual and monthly subscription refunds