When I run registry cleaner in ver 20.3.1.22 it hangs on the Fonts Section. I've let it run for over 24 hrs with no change. It does not show any error codes, just never gets out of the Fonts Section
Win 7 Enterprise 64-bit ver.
I'm running NIS 2013/V20 on two installations of Windows 8 Enterprise Evaluation version, on 32 bit and one 64 bit. But it's not running under enterprise conditions, just on a single multi-boot computer.
However, rsfleas, I've found empirically that CCleaner crawls in analysing for cleaning unless you temporarily disable the Norton AntiVirus Autoprotect while you have CCleaner running and then it races through. I understand the reason is that Norton is checking every file and recent Windows installed an enormous range of fonts in a mulitude of languages!
Try right mouse clicking on the Norton Icon on the system tray in the bottom right corner of the screen and clicking on Disable AntiVirus Autoprotect . This will put up a warning screen with a drop list of times so I set 15 minutes but I reset it to On immediately after finishing the CCleaner cleanup.
I don't recollect seeing this on the Registry Cleaner but I don't do that often and I recommend against using such tools unless you know more about the Registry than it (and maybe Microsoft?) do <g>
Please run CHKDSK - Check Disk utility in windows and restart the computer. Then try to run the registry cleanup in Norton again. Let me know if the problem persists.
Thanks!
Harry
Harry,
A registry cleaner really should not mess with the Fonts in Windows. Especially Windows 7 onwards has fonts in there that are totally useless as far as the user can see but mess with them and Windows will crash.
Current versions have fonts for practically every language in the world there so that's why a registry cleaner seems to freeze there -- when I do run the registry cleaner I use I uncheck the fonts entry and even then I have to disable the Norton autoprotect as I mentioned in an earlier message.
Sorry if I'm treading on anyone's toes but it's bitter experience on my part and on others that I've encountered in other forums and it's not directed against Norton except to the extent that when I last encountered it N360 did not give any choices over what it was going to check or about what it would do about what it found.
CCleaner does something to security files by default that has caused problems - do a Google search. When I had to do a laptop Windows 8 refresh that took it back to what it was when I bought it (fortunately only a couple of months before) I decided to NOT re-install CCleaner. If you carefully read-up on CCleaner and the posts about problems, you will probably be OK, and it seems to have a value worth looking into.
Note: CCleaner was not the key issue causing me to do the refresh. Installing Toshiba's app to create a recovery disk / flashdrive made the DVD drive disappear in Explorer (lots of info via Google search) and nothing worked, not even a restore, to fix that. The only fix was the refresh. Amazingly, I was shocked the refresh worked excellently. I was waiting for it to screrw up. The world is just a little buggy.
I find CCleaner convenient but I'm very careful how I use it and since it doesn't do anything unless I ask it to and then tells me what it plans to do and lets me decide whether I'll let it, down to the smallest detail, I don't regard it as dangerous.
I can't comment on problems reported on the internet but I doubt they are exclusive to CCleaner -- I've seen more computers crippled by using any registry cleaner than I have seen cured.
BTW If you have a problem with a Toshiba machine they have a first class Forum for users ... you will recognize the format <s> I know some of the volunteers there and work with them on Compuserve and they are extremely knowledgable and helpful.
When I run registry cleaner in ver 20.3.1.22 it hangs on the Fonts Section. I've let it run for over 24 hrs with no change. It does not show any error codes, just never gets out of the Fonts Section
Win 7 Enterprise 64-bit ver.