I have been having problems with Google Earth. One thing I have discovered is that after uninstallin Earth I still find dozens of entries in the Registry that relate to Google Earth.
See attached Regedit screen.
I run Norton 360 Registry cleaner but these entries remain.
It has been suggested on the Google support forums to run other Uninstall and Registry Cleaners".
I gave WinZip Registry cleaner a try and it found 464 erronious entries (not all relate to Google) in the Registry.
I have attached a screenshot file showing some of the entries WinZip claims can be removed.
Why did Norton 360 not find these?
If a registry entry relates to a program that has been uninstalled why should I keep it?
If a Registry Key points to a blank entry, Why should I keep the blank or the key that points to the blank entry?
<< If a registry entry relates to a program that has been uninstalled why should I keep it? >>
Maybe it's shared with another program that is still there ...... for example I have Google Earth and the Google Toolbar ... is there anything in the entries you found that tells you they are for Google Earth? Or do you know that you don't have any other Google item on board?
<< If a Registry Key points to a blank entry, Why should I keep the blank or the key that points to the blank entry? >>
Maybe that key is there in preparation for something I don't have at present?
My mantra on tools like this is "When in doubt, say Not Out" -- in other words leave things alone unless you know more than the tool does since otherwise, as you are finding out, how do you know what to do?
And I won't use a tool like this unless
(a) it makes a backup of what it is changing before changing it
(b) it lists what it wants to do and gives you the opportunity of deciding item by item.
If your system is working OK now .... leave it alone ..... and be thankful!
Thanks for the comments. The issue is I am having problems. I know there are other Google programs and have uninstalled Picassa and Toolbar knowing I may re-install in the future.
Right now I cannot install an older stable version of Google Earth. I am not alone as there are dozens of others on the Google forum having similar problems.
After uninstalling the buggy ver 7 I tried to go back and install V6.2 which was stable for many months. I get install errors or Black screen PC crash & lock-up that requires power of re-boot. I and some others believe that it is the numerous traces of Google bits that are causing the problem with the fresh install.
Can you assure me that those extra Google entries in the Registry are not causing the problems?
Why would some non-Google program need a Google key in the registry?
I'm not aware of problems with my Google Earth 7.0.3.8542 Build Date 2/26/2013 on WIndows 7 Home Premium 32 bit. It's on automatic update so it should be ....
What sort of problems are you referring to? If you can give me a link to some examples on the Google site I'll try to have a look.
What stage are you at at present with Google Earth -- is it not installed and everything else is fine or is it installed and ?????
If you are querying my reference to another program than Google Earth I did refer to Google Toolbar, not to just any source.
Think about it, if cleaning a registry really did help with system performance, don't you think Microsoft would have included one with windows?
Who else knows the windows registry better then microsoft and why would they not make a registry cleaner for there operating systems if it really did help?
<< Who else knows the windows registry better then microsoft and why would they not make a registry cleaner for there operating systems if it really did help? >>
Because Microsoft doesn't know what goes on in the registry? <g>
Didn't want to hijack Norton Community to try and resolve Google problems. You can learn more about the black screem lock-up crashes HERE.
PM me if you want more as I have a number of screen shots. Even a Youtube. Search for 5em_SdxZZRI
If Registry Cleaners are not needed are you saying that after using Windows Uninstall feature and finding 50+ entries that include "Google" in the folder or key are not a problem and have no affect on the performance of my PC?
I have intenionally removed Google toolbar, Picassa (a Google owned photo editor) in an effort to identify why I cannot install V 6.2 of Google Earth.
Norton 360 scans and fixes give the PC a clean bill of health.
If Registry Cleaners are so unnecessary, Why does Norton 360 have such a feature? This thread is asking why Norton Registry Cleaner doesn't clean the registry. Other 3rd party software identifies what I think are old and unneeded entries in the registry.
<< If Registry Cleaners are not needed are you saying that after using Windows Uninstall feature and finding 50+ entries that include "Google" in the folder or key are not a problem and have no affect on the performance of my PC? >>
Do you see a problem? If not then they very likely don't have one!
I believe there are of the order of millions of entries in the registry so I doubt a few more or less make a difference just by being there.
<< If Registry Cleaners are so unnecessary, Why does Norton 360 have such a feature? >>
A perfectly valid question for which the answer can only come from Norton marketing and technical groups.........
Personally I wish it did not.
<< This thread is asking why Norton Registry Cleaner doesn't clean the registry. Other 3rd party software identifies what I think are old and unneeded entries in the registry. >>
I would suggest what you are seeing reflects different criteria for what is un-needed and the fact that that is so makes me even more doubtful of the value. That Norton shows less is actually a plus point for me since "When in doubt, leave it" is a better motto than "Look how much stuff we have deleted".
But that is just my point of view -- you must do what you think best. If you must try something else I suggest CCleaner since (a) it lists every single item it proposes to touch and (b) asks if you want to back up first.
I have been suffering bsod and so have been running several of the Norton Utilities in an attempt to clean the system. The Registry Cleaner keeps reporting that it has "Fixed" 49 entries, but if I run it again immediately, it reports 49 entries fixed. So, I assume it has found errors, but isn't fixing them. Is there a report file somewhere that lists the errors so I can fix them manually (I have backed up the registry and am confident restoring in safe mode if needed). I have searched the disk and can't find any files updated at the time the Reg Clean is run, so struggling to find a report. In the meantime I have tracked down the cause of the bsod to another part of the Norton suite, so not really very happy with this product - one of them causes problems, and the other purports o fix them but doesn't. Not quite fraud, but not far off!
I would think it much more likely that your Registry CLeaner is "fixing" things that don't need fixing and so repeatedly reporting that they need fixing through some error in its "intelligence".
The first thing I would do is to look in Event Viewer to see what it reports for the time when the BSOD occurs .... and any other errors it reports.
You don't say what version of Windows you are using but if it's Windows 7 the easy way to find Event Viewer is to type those words in the search box that comes up when you click on the START button and then click on Event Viewer at the top of the list that comes up.
Click on Windows Logs and you will see a list from Application to Forwarded Events (on my Windows 7)
If you look very carefully at the box in front of each thing listed you may see a tiny red dot which I take to mean there is an error somewhere in the items listed when you click ont that category and you can scroll down to find it.
You are most likely to find what you are looking for under System but I see I have one under Application and Security.
Try that out and let us know what you find. You can copy the details in the specific report if you right mouse click anywhere in the box and then click on Select All and then click again and select Copy.
I have tracked the bsod, the dump files report symnets.sys as the module (see my separate post looking for a solution to this - symnets.sys causing bsod).
I posted this thread to see if anyone knows of a log of what the registry cleaner finds and supposedly fixes. Maybe I should just get a better registry cleaner.
I have tracked the bsod, the dump files report symnets.sys as the module (see my separate post looking for a solution to this - symnets.sys causing bsod).
I posted this thread to see if anyone knows of a log of what the registry cleaner finds and supposedly fixes. Maybe I should just get a better registry cleaner.
Please just forget you have a Registry Cleaner and that they exist since they are more likely to cause faults than cure them.
Believe me! I've seen more computers converted to doorstops than fixed.
Since you have identified an apparent cause I'd suggest your query with a specific I am getting BSOD showing syments.sys as the module what do I do?
I agree with huwngr. I stopped using the N360 registry cleaner long ago as it caused problems with drivers that I have for a Sound Blaster X-Fi Titanium sound card. Every time I ran the registry cleaner, the sound card utilities would suddenly stop working and I had to reinstall its drivers before it was recognized again. It took me a while to realize why this was happening over and over again until I decided to stop cleaning the registry. No problems since then.
I have been having problems with Google Earth. One thing I have discovered is that after uninstallin Earth I still find dozens of entries in the Registry that relate to Google Earth.
See attached Regedit screen.
I run Norton 360 Registry cleaner but these entries remain.
It has been suggested on the Google support forums to run other Uninstall and Registry Cleaners".
I gave WinZip Registry cleaner a try and it found 464 erronious entries (not all relate to Google) in the Registry.
I have attached a screenshot file showing some of the entries WinZip claims can be removed.
Why did Norton 360 not find these?
If a registry entry relates to a program that has been uninstalled why should I keep it?
If a Registry Key points to a blank entry, Why should I keep the blank or the key that points to the blank entry?
