I run Norton 360 on three PC's running windows 7 home premium 64bit--I got the 3 PC version
On one of them I foolishly decided to upgrade to windows 10 from windows 7--this went OK but one of my programmes didn't work properly so I wound it back to windows 7 almost immediately.
Everything was OK for two days but then after doing an automatic Microsoft update the computer wouldn't boot with an error message saying that a recent software change was preventing booting--tried the recovery disc I made when I first got the PC BUT that wont work as somehow the partitions on the PC have been changed and the disc just spins looking for a partition that no longer seems to exist--why would that happen--is win 10 a problem????
Anyway, its now with a friend to try to fix as I'm away for the next 6 weeks
He says that if he cant fix it then he will install a clean version on Win7
I will then want to reinstall N360 but obviously have no licenses left
I assume I need to go into my account and remove the faulty PC from having a license which would free one license up to reinstall
The problem is in my account two of the devices are designated in pretty much the same way --Phil PC and Phil HP, but as they are both HP devices --one desktop one laptop ----that's not much help ,so I cant see an easy way to pick the right one except there seems to be a " last run" date against each one
Is there any other way of telling which PC is which as obviously none of the PC's will be used for the next 6 weeks so I'm not sure the " last run " dates will help much and I don't want to remove the license from the wrong one
Any suggestions for when I get back in 6 weeks would be very much appreciated
Regards
Phil