REinstalling Norton antivirus

Norton Security | Norton Internet Security
1

yesterday, i had to get a hold of HP support, and ended up having to reinstall  windows, now i cannot reinstall my norton antivirus, it sends me to the "buy"  page, all i want to do is reinstall, what i paid for in February, can anyone help please.

Thanks

Anne

2

Have you tried downloading and installing this file?

 

http://www.norton.com/nav10

3

Thank you

i tried the address you sent, it downloaded the trial version of NA .. 

 it still says,

15 days remaining

Your trial period has started

"BUY NOW"

enter product key then click next

trail period ends in 15 days..  

 

i have all the information when i bought NA and found that on my account.. but still cannot find where to re install..

i did go to install/uninstall  and the option WAS there to reinstall, but it doesn't work..

4

When you say you have all the information from the purchase and your account, do you mean MyNortonAccount (a secure place to store you purchase information and license key code)?  This was set up (or asked to be set up) when you activated your original product.  You can access your account at https://www.mynortonaccount.com ; just enter your email address and password.

 

If you have your license key code then you can convert the trial period over to the licensed period by entering your key code.  Please check the Help&Support menu for an Activation menu and click there.

 

The trial product you have installed is the same product as the licensed one; only the key codes are different.