I loaded 360 v4 for a purchased CD on my laptop and on laptops for my 2 Son's, all three loaded and activated without issues.
My laptop 'died' a couple of weeks ago, it was an older Toshiba not worth trying to repair.
I now have a new laptop and want Norton protection.
Can I deactivate one of my three and reactivate on this new computer?
I loaded 360 v4 for a purchased CD on my laptop and on laptops for my 2 Son's, all three loaded and activated without issues.
My laptop 'died' a couple of weeks ago, it was an older Toshiba not worth trying to repair.
I now have a new laptop and want Norton protection.
Can I deactivate one of my three and reactivate on this new computer?
All 3 laptops are now running 360 v5 with no apparent issues.
Thanks
Bolts2012
Always glad to read good news
Visit often and stay safe
PapauZ wrote:Hi,
you only need to install the latest version, and activate it with the same product key you used on the previous (dead) machine.
If you notice any issues during activation, please contact Customer Support. The easiest and fastest way is the free Online Chat:
https://www-secure.symantec.com/norton/support/contact/chat/norton-chat.jsp?chatexp=cs&dept=cs&pvid=&pid=cs&layout=
They can solve any activation / licensing problems in seconds. :)
Also you should install the lates version of Norton 360, not version 4. It is a totally free update during your subscription period.
On the other 2 machines, please do this:
1. If you use the feature, please backup your Identity Safe data (Settings -> Identity Protection -> Backup)
2. Download latest Norton 360 installer:
- www.norton.com/n360s_5 Standard with 2GB Online Storage
- www.norton.com/n360p_5 Premier with 25GB Online Storage
- www.norton.com/n360sne_5 Standard Netbook Edition with 2GB Online Storage
- www.norton.com/n360pne_5 Premier Netbook Edition with 25GB Online Storage
- for other languages than English please go to the Norton Update Center: www.norton.com/nuc
3. Download Norton Removal Tool: www.norton.com/nrt
4. Disconnect from internet
5. Remove the old Norton 360 version from Start Menu or from Control Panel -> Add or Remove programs
6. Reboot
7. Run the Norton Removal Tool, reboot (repeat it 2-3 times)
8. Install Norton 360 version 5 with the downloaded installer
9. Reconnect to the internet
10. Activate Norton 360 version 5 with the same key you have for the older version
11. Run Live Update until you get no new updates
12. Restore your Identity Safe data (Settings ->Identity Protection -> Restore)
You can check how the Norton Removal Tool works in this video.
Let us know the results.
Some of the Guru's recommend installing by right clicking and selecting "Run as Administrator". I'm interested to know why you don't.
car825 wrote:Some of the Guru's recommend installing by right clicking and selecting "Run as Administrator". I'm interested to know why you don't.
To install any of the Norton products you need Administrator rights on the PC. Windows will ask you to run the setup program as Administrator by initializing, which is the equivalent of running the program with a right click + run as admin.
PapauZ wrote:
car825 wrote:Some of the Guru's recommend installing by right clicking and selecting "Run as Administrator". I'm interested to know why you don't.
To install any of the Norton products you need Administrator rights on the PC. Windows will ask you to run the setup program as Administrator by initializing, which is the equivalent of running the program with a right click + run as admin.
When installing from a regular Administrator Account (not the top level hidden one), what does right clicking and selecting "Run as Administrator" do? Does it do anything extra at all?
car825,
You've devoted anouther lengthy thread to this same question -- can't you just leave it with the anwers you have had there instead of jumping in here and starting all over again.
huwyngr wrote:car825,
You've devoted anouther lengthy thread to this same question -- can't you just leave it with the anwers you have had there instead of jumping in here and starting all over again.
Actually, I didn't start this thread. I just asked a question about it to try and understand why PapuZ feels that there is no reason to "Run as Administrator" from a regular Administrator Account and you (and some other Gurus) do. I'm not trying to waste anyone's time. I'm just looking for a consistent answer. I take security and the stability of my laptop seriously and want to understand why things are done a certain way. I will let it go at this point.
car825 wrote:
PapauZ wrote:
car825 wrote:Some of the Guru's recommend installing by right clicking and selecting "Run as Administrator". I'm interested to know why you don't.
To install any of the Norton products you need Administrator rights on the PC. Windows will ask you to run the setup program as Administrator by initializing, which is the equivalent of running the program with a right click + run as admin.
When installing from a regular Administrator Account (not the top level hidden one), what does right clicking and selecting "Run as Administrator" do? Does it do anything extra at all?
There's only one difference between the two method: in some MSI installers there can be (on Vista and Win7) an extra (2nd) question of "Do you really want to run / install this product?" just after you hit the Install button. If you run the program with the Run as Admin option, you will not get this extra question.
I know you didn't start the thread but you had one running with a plethora of replies.
<< I just asked a question about it to try and understand why PapuZ feels that there is no reason to "Run as Administrator" from a regular Administrator Account and you (and some other Gurus) do. >> [my emphasis]
I have never knowingly suggested that. My replies are to users and most users run the default limited user accounts in my experience so using Run as Administrator gives them elevated privileges and I have found it tends to avoid problems in installation.