I had to reload my OS last month after a nasty crash. I have Norton360 and you can put that on up to 3 computers under the same license. I already have it loaded on a laptop so that's 2 out of 3 computers used under the license. Well I reloaded it on my desktop after the crash and it thought I loaded it on a 3rd computer. I didn't care at the time because I wasn't going to use it on 3 computers anyway. Well I care now because I have to reload my OS again because of a nasty crash. Well I don't have any computers left under this license. So my question is, how do I remove computers from the license? I'm only currently using this product on 1 computer so I'd like to remove the other 2 computers from the license so I can reload it on my computer after the reinstall. Please help.
Thank you
I had to reload my OS last month after a nasty crash. I have Norton360 and you can put that on up to 3 computers under the same license. I already have it loaded on a laptop so that's 2 out of 3 computers used under the license. Well I reloaded it on my desktop after the crash and it thought I loaded it on a 3rd computer. I didn't care at the time because I wasn't going to use it on 3 computers anyway. Well I care now because I have to reload my OS again because of a nasty crash. Well I don't have any computers left under this license. So my question is, how do I remove computers from the license? I'm only currently using this product on 1 computer so I'd like to remove the other 2 computers from the license so I can reload it on my computer after the reinstall. Please help.
Thank you
Hi Jdaley,
Welcome to Norton Community!
You can uninstall/reinstall the Norton 360 program on the same computer for any number of times.No need to worry about license, you can go ahead with using Norton 360 on the same computer without any problem (even after formatting/reinstalling Windows/replacing harddrive etc in case of Windows crash or harddrive failure). If, and Only If you face any issues with activation/installation of Norton 360 in any of these 3 computers, then contact the Symantec Customer Services. You can download Norton 360 3.0 from any of the following links according to the product you have brought(click on the link to to start the download):
For Norton 360: http://www.norton.com/n360s_3
For Norton 360 Premier Edition: http://www.norton.com/n360p_3
Make sure that you have the Product key for activation and also backup the identity Safe Settings, save the .NPM file to external drive or CD so that you can import those settings after reinstallation.
Yogesh