Removal and redownload Norton - An unavailable error has occurred

Archive
1

When I did a norton security - update that instructed APPLY PATCH now - when I hit the now - I lost Norton Security on my PC

I tired the Norton removal and download (reinstall) I got An unavailable error has occurred  - when I hit Support got no connection.

Also have received C:\Windows\Systems32/Secur32.dll was not found.

Thank you,

 

2

What version of Windows are you using?

Have you restarted your computer? Not Shutdown and startup again if you have Windows Fast Startup feature enabled. If you use Windows 8/8.1 or 10, there can be an issue with the Windows Fast Startup feature.. See more information here.

Try the Norton Removal and Reinstall tool again, but use the Advanced Options > Remove Only. Then restart your computer and sign into your Norton Account and download a fresh copy of your Norton Product.