Removal from a old pc so that account can be used again

Norton Security | Norton Internet Security
1

I have Norton 360 and with this comes protection for 3 PCs.  I have installed it on my main pc, but in July I purchased a laptop for my daughter, installed Norton, but now the pc is broken beyond repair.  I have installed Norton onto the new replacement laptop.  How do I notify Norton that I only want cover on two of the three computers so that if I purchase anymore laptops/pcs it will be covered?

 

I have searched their website, but I am unable to find a suitable solution.

2

I have Norton 360 and with this comes protection for 3 PCs.  I have installed it on my main pc, but in July I purchased a laptop for my daughter, installed Norton, but now the pc is broken beyond repair.  I have installed Norton onto the new replacement laptop.  How do I notify Norton that I only want cover on two of the three computers so that if I purchase anymore laptops/pcs it will be covered?

 

I have searched their website, but I am unable to find a suitable solution.

3

Hi Shortie

 

If you can turn on that broken computer enough to uninstall N360 from it, that should also free up a computer that has the program installed on it. If you can't turn it on and can't uninstall it, then that is something else again too.

4

Hi Shortie,

 

If you have installed Norton program and activated it once from that computer, you have started using the license. But when your computer got damaged beyond repair or lost, then you can use that license on the new computer without any problem. You may need to contact the Customer Service only if you face any problem with activation on the new computer afterwards.

 

Yogesh