I installed the free version of Norton family on my daughter's Android phone about 2 years ago. Now I would like to remove it... when I attempt to uninstall I get prompted for a username and password.
The problem is that I believe Symantec has purged my account due to inactivity. I tried to recover my password and I get the following message from Symantec:
"The email address bbking67@xxx.xxx is not associated with any Norton account."
So how can I remove the app? I don't think that wiping all data on the phone is a viable option, so don't even bother suggesting it. :-)
I feel that the application is using system resources, and her phone is already slow enough.