I JUST TRYED TALKING TO THE VIRTUAL SUPPORT AND HE JUST KEPT CONNECTING ME TO THE FORUM. I KIND OF HAVE THE SAME ISSUE I HAD ORGINALY PUT A LAPTOP ON MY LICENSE LAST YEAR. WELL I JUST UPDATED MY SUBSCRIPTION BUT I NO LONGER HAVE THE LAPTOP CAUSE IT BROKE. HOW CAN I GET IT REMOVED OFF MY LISENCE?