Norton Utilities scanning results allways alerts about an issue that it is not included on theapplication: that there are devices with drivers that need to be updated. I still have resources that help me to manage this issues. It is annoyng to receive banners alerts and alert marks on the task bar advising me that there is a risk, and when I notice what it is… driver update needed…but It is a false positive… argh…
Detailed description:
My computer is a 10 years old Lenovo Workstation with a nvidia graphics board, more than I need after I retired, so I do not intend to upgrade yet, maybe next year. Consequence: the graphic card cannot use the last driver version. The Intel components, like chipset, CPU, ethernet, have their drivers managed by a proper Intel’s app. And untill last year I received updates from Lenovo. And what I find out after receiving driver warnings on Norton Utilities? They are not suitable to my PC, so useless. So I am not interested in installing the Norton driver utility on my PC.
I learn a bit about this issues after a driver update (from the own Windows process), when now and them the PC shutdown. So I find out I need to downgrade the nvidia driver to a proper version.
But I don’t find out how to disable Norton Utilities not run the driver scanning process, to avoid receiving the warnings, because it’s annoying: I just find out what is the issue related to the alert mark by openning the app.
I disable all the options in the Privacity tab, on Settings, an still runs this issue.
Help!!!
Thank you in advance
Product & version number: Norton Utilities 26.3 18548
OS details: Windows 10
What is the error message you are seeing? Driver problems (but Norton Utilities do not fix them…)
If you have any supporting screenshots, please add them:
ja men du skal huske det er ikke 26.3 final den er ikke kommet endnu så før du bliver sur skal du vente til den kommer det er nok slut den her måned eller næste men før den kommer skal du ikke brokke dig vent til 26.3 final med at sige noget
@MAUROKRUTER_KOTLHAR This info may help with your issue.
AI Overview
To stop driver scanning and related alerts in Norton Utilities, you can uninstall the dedicated Norton Driver Updater module via the Windows Control Panel, or disable marketing offers in settings. For persistent alerts, you may need to delete the DUState.dat file in the application data folder.
SA
norton kender fejlen de arbejder på den nu så forvent det nok snart fix men om fejlen en i norton utilities eller driver updater ved ingen det kan jo være i begge men de kikker på fejlen nu
Is this an IA answer? Because nothing seems to suits for me: do not have Norton Driver Updater installed (on Norton Utilities, there is a preview of this app, offering the opportunity to buy it), marketing offers is disable and do not have DUState.dat file on Norton folders.
Thank you for your atention
My regards
Mauro
I am not angry at all. Just desapointed with actual Norton politics with no commitment about respect to clients (I feell confortable to talk about it because I am Norton antivirus and Norton Utilities user since 1996). Instead of selling a SUITE of security, with different grades of protection (and $), represented by the number of funcionalities/capabilities, they fragment the funcionalities in severous apps, and making you believe that you never have enough and need to buy somethig else. I do not want to receive alerts warming me, making me feell worry, unless there is a risk like a virus or an intrusion!
Marvelous, very glad to know this!! Thank you for your answer, I hope it will works.
My regards
Husk at den nye norton utilities kan mere end du tror den kan køre mega meget auto du kan læse om det på norton utilitie siden meget af det du savner er faktisk der bare under auto
Grund til den nye kom var ikke at de ville lave den det var at de var tvunget til det den gamle var ustabil i windows så de måtte lave den nye så koden var stabil plus så er alt på den samme kode og alt stabil men de hade nogle fejl med den som de er ved at rette det hele nu det er svært at rette fejl du ikke ved du har nu kender de dem og kan fixe dem det er derfor at norton 360 26.4 er en bugfix patch alt skal være stabil når den kommer så de kan smide nice ting i 26.5 og efter
De har samme problem i norton utilities der er det 26.33 der er dens bugfix update eller vad de nu kalder den det er derfor at de er så forsinket med opdateringerne da de skal ha fixet alle de store fejl du kan ikke fixe tekniske fejl på dage det er måneder desværre 26.1 er ca 6 måneder siden der kan gå længere tid
Norton utilities har kun teknisk fejl
Norton 360 mere miner fejl plus lidt teknisk fejl til 26.4 resten kommer nok i 26.3 plus det er derfor den kommer
Thank you for your atention.
By the point of view of tecnhics, I choose to trust in Norton products like I said, since 1996, mainly antivirus (in the past, recovery tools was very useful for me and Norton Utilities works like magic, today they are not too necessary). And what you mention - the permanent evolution and correction of bugs - is what we expected of a brand we trust.
But by the point of view of marketing, actual Norton policies sucks, showing that they think much more on what they want to sell than what clients really need.
1 Like
Det er de faktisk ved at fixe max ca 30 dage de laver notificationer helt om da de ved det så glæd dig så lev med det til patchen er ude men man skal jo ikke brokke sig meget når man ved det bliver lavet om snart det er en del af 26.3 plus updaten men jeg ved ikke vilken af de 25 fejl men det er nok en af dem de tar seriøs
1 Like
Everyone: Here is a different perspective on the issue. Taking 30 days to correct an issue is nonsense. Offering sell-ups is an almost overnight venture, why then doesn’t fixing issues take the same precedence? Money. This is like an automobile warranty, when things break under warranty you report it and take your car in for repairs. Because they are not directly making money on that warranty work your car just sits until its deemed that it fits into their schedule. Money makers always come first.
SA
du kan aldrig vide om det er en normal eller teknisk fejl normal dage teknisk måneder og du kan ikke vide om det er en under den ene eller den anden men hvis det er teknisk kommer det nok først i 26.4 men det kommer snart der er
mere end en type fejl det skal man bare accepter men det kan alle ikke grunden til teknisk er være er at der skal de hele koden igennem for at finde fejlen det skal de ikke i en normal da den fejl er i det område som hvis software updater har en fejl er det jo kun der fejlen kan være mens andre fejl kan påvirker alt det er en teknisk fejl