Removing Norton from Windows completely

[bjm]

@brush-head

Recently the application is telling me that Microsoft Teams needs an update. I’m retired & use the Home version. I’m a retired IT Manager of some 43 years experience so have been retired for a long time. I’ve never used teams so I really don’t understand why I’m being told there’s an update when it’s not installed on my machine.

If the standard uninstall works then great but most AV products usually have a separate uninstall routine that completely removes the product. Is this the case with Norton?

Hello @brush-head

@mgirons

Apparently, there is a dedicated new removal tool which can be downloaded, have not tried that nor NRnR since. Assume with-in the address '" avcdn".net could be relevant.
https://honzik.avcdn.net/setup/norton-suite/release/norton_360_remover.exe

Hello @mgirons

fwiw ~ call norton_360_remover against my Norton 360 v24.12.9725 (build 24.12.9725.902)
I see…

@mgirons

Apparently, there is a dedicated new removal tool which can be downloaded, have not tried that nor NRnR since. Assume with-in the address '" avcdn".net could be relevant.
https://honzik.avcdn.net/setup/norton-suite/release/norton_360_remover.exe

https://www.norton.com/nortonremover

fwiw ~
I think initially NRnR tool for v22 was not satisfying v24.
Norton offered Norton 360 Remover for v24.
Now, as far as I’m aware.
I think NRnR tool is satisfying v24.

Note: pick your preference
https://norton.com/nrnr

vs
https://www.norton.com/nortonremover

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Note: Norton Remove and Reinstall tool does not uninstall Norton Family from your computer. If you have Norton Family installed, uninstall it before you run the Norton Remove and Reinstall tool. For instructions, read Uninstall Norton Family from your device.

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@mgirons
fwiw ~ Chat support agent I spoke with does not know the difference or was unable to explain the difference regarding Norton Remove and Reinstall tool vs Norton Remover tool.
Chat support agent I spoke with stated Norton Remove and Reinstall tool is for v22 and Norton Remover tool is for v24.

• Then where is Norton documentation pointing to Norton Remover tool.

related Nov 2024
https://community.norton.com/t/security-history-takes-a-couple-of-hours-to-load-and-display/248428/5