Renewal was not applied to my account

I purchased a 2 year renewal online last night but my account does not show it. Also, I did not receive an email telling me that I had purchased the renewal.

Are you sure it was actually a renewal and not a new copy of the product?

 

 

 

I purchased a 2 year renewal online last night but my account does not show it. Also, I did not receive an email telling me that I had purchased the renewal.