Renewed subscription

I just renewed my subscription and my identity safe is erased. Have I lost all my logins or is there a way to get them back?

Hello leaningtoo and welcome to the Community.  You mentioned you just renewed your subscription, was your old subscription good for use on up to three PC's?  If you're not sure, you can log into your  "MyNortonAccount" and it will show you how many PC's your license is good for. 

this link doesn't work. 

I have edited the link www.norton.com/nis12

 

Can you check again?

For ur safety,please create an account at..

https://account.norton.com/amsweb/default.do

 

This is FAQ  for ur guide..

https://account.norton.com/amsweb/help/help.jsp#

 

You can keep your license here,check if it is expired,renew it,contact customer support...

Enjoy..:smileyvery-happy:


senthilkumar wrote:



I hope you have renewed Subcription for NIS 2012 on one machine

Try downloading the nis2012 trial version from following link www.norton.com/nis12

After installling  activate the product using the key which you have  used  in first machine




Is it the download or the KEY itself that determines the number of activations? I thought the KEY would do this?

I believe the key was specifed in senthilkumar's statement


"After installling  activate the product using the key which you have  used  in first machine."


leaningtoo:

After your issue has been sorted out, please use Norton Management to help manage your licenses on your machines.

https://manage.norton.com/

 

Mitka

Mitka -- That's why I asked the question ... for my knowledge base.

 

The OP Asked why he could apparently not download more than once ....

huwyngr:

 I understand the relation of your question now.

 

Mitka

Mitka,

 

No problem ....

 


Is it the download or the KEY itself that determines the number of activations? I thought the KEY would do this?



Hugh

Hi Hugh,

 

Yes. You are right. Key will do that.

 

 

Thanks,

Senthil

Thanks Senthil ...

 

It gets confusing .... <g>

I renewed my subscription for Internet Security and it will allow me to download to only one computer.  It looks as though I should have the ability to do so for up to 3 computers.  How to I fix this?