Renewed without my knowledge

[Ray_Butten]

Renewed without my knowledge who do I contact.

[bjm]

Norton Cancellation and Refund Policy [here]

Cancellation & Refund Request [here]

Stop your Norton subscription from automatically renewing [here]
Note: ~30+ days from term expiry - users report not able to change subscription status

FAQ: Norton subscription and renewal [here]

Contact Norton Support
Top reasons customers contact support [here]

Norton support via Chat | Phone | Social Support
Please review: Contact Norton Support [here]

Please confirm you’re allowing Norton pages content in order to provide the best experience possible. [here]

Norton Community does not have access to your Norton account, subscription nor payment profile.

Norton Community urges users that do not want automatic renewal to cancel recurring subscription service and also remove their payment profile.

[bjm]

Norton Community does not have access to your Norton account, subscription nor payment information.

Are you within 60 days of purchase date?
Have you cancelled Norton recurring subscription service?
Have you removed billing information?

Community urges users that do not want automatic renewal to cancel recurring subscription service and remove billing information.

Community urges users that request refund to confirm recurring subscription service is cancelled and billing information removed…after receiving refund.

Norton Cancellation and Refund Policy [here]

Cancellation & Refund Request [here]

How to request a refund for an annual renewal fee [here]

Norton annual and monthly subscription refunds [here]

Request a refund for your Norton subscription purchase [here]

au shop products returns [here]

Exercise your Right of Withdrawal from a Norton order [here]

Product Return Form [here]

Contact Norton Support
Top reasons customers contact support [here]

Contact Norton Support [here]
My topic is not listed above => Get help

https://x.com/Norton => Message
https://www.facebook.com/Norton => Message

How to Use Norton Live Online Chat 2024
https://www.youtube.com/watch?v=WyT8kUghMdk

How to Cancel Norton Subscription & Get Full Refund 2024
https://www.youtube.com/watch?v=iJXdm0xkJ98

[bjm]

Norton sends a notification email before each upcoming annual renewal (usually about 50-65 days ahead), so that you are not caught off-guard. This notification email provides important information, such as the price for the next annual term, and the subscription renewal and billing dates. This helps you to adjust your protection plan according to your needs.

Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand.

Please review: Cancellation & Refund Request [here]

Contact Norton Support
Top reasons customers contact support. [here]

Norton support via Chat | Phone | Social Support
Please review: Contact Norton Support [here]

Stop your Norton subscription from automatically renewing [here]
Note: ~30+ days from term expiry - users report not able to change subscription status

How to request a refund for an annual renewal fee [here]

FAQ: Norton subscription and renewal [here]

Please confirm you’re allowing Norton pages content in order to provide the best experience possible. [here]

Norton Community does not have access to your Norton account, subscription nor payment profile.

Norton Community urges users that do not want automatic renewal to cancel recurring subscription service and also remove their payment profile.

Important subscription, pricing, and offer details:

• Details: Subscription contracts begin when the transaction is complete and are subject to our Terms of Sale and License & Services Agreement. For trials, a payment method is required at sign-up and will be charged at the end of the trial period, unless canceled first.
• Renewal: Subscriptions automatically renew unless the renewal is canceled before billing. Renewal payments are billed annually (up to 35 days before renewal) or monthly depending on your billing cycle. Annual subscribers will receive an email with the renewal price beforehand. Renewal prices may be higher than the initial price and are subject to change. You can cancel the renewal as described here in your account or by contacting us here or at 844-488-4540.
• Cancellation and refund: You can cancel your contracts and get a full refund within 14 days of initial purchase for monthly subscriptions, and within 60 days of payments for annual subscriptions. For details, visit our Cancellation and Refund Policy. To cancel your contract or request a refund, click here.

https://us.norton.com/

[bjm]

Hello @Ray_Butten
Please post progress