A friend of mine has Norton on a couple of their devices, and their subscription expires soon. Last week, they bought a Norton product key from a reseller, and they are wondering how to enter the key to keep (renew) their Norton. I tried to help them by remoting into their laptop, but what I see is a different Norton interface (fewer things on it) than the one I see on mine. How can I enter the key on their Norton to renew it?
Good to hear. Thanks for letting us know.
Thank you Krusty13. That worked.
The different interface is the new My Norton interface. To get the classic interface, click on Open beside Device Security.
Right click the tray icon and select Open Norton 360. Then click Help > Enter Product Key on the bottom right of the GUI.
If that doesn't help, please post back and we'll try again.