I am currenty using norton 2012 internet security and would like to renew my subscription
by adding a license number from norton 2013 internet security and wanted to know if i had
to buy a 2012 licence or if i could use a licence from 2013 instead.
If i can use the 2013 license on 2012 do i have to update to 2013 , i read there are problems
with 2013 bogging down systems and wish to remain on 2012.
Thanks....
Phe0nix_ wrote:
I am currenty using norton 2012 internet security and would like to renew my subscription
by adding a license number from norton 2013 internet security and wanted to know if i had
to buy a 2012 licence or if i could use a licence from 2013 instead.
If i can use the 2013 license on 2012 do i have to update to 2013 , i read there are problems
with 2013 bogging down systems and wish to remain on 2012.
Thanks....
If you purchase a 2013 product and wish to stay with 2012, you will probably have to contact Support to get a replacement product key. This is a known issue. You do not have to upgrade to use the 2013 key.
Contact them at www.norton.com/chat
Hmmm thats interesting because I used a 2013 key on a 2012 install and it worked without a problem. I guess I didnt get hit the the issue, thats why I had said what I said in the post. If I knew it was an issue then I wouldve never replyed
ITGraduate05 wrote:
Hmmm thats interesting because I used a 2013 key on a 2012 install and it worked without a problem. I guess I didnt get hit the the issue, thats why I had said what I said in the post. If I knew it was an issue then I wouldve never replyed
There was a post that noted 'some keys may not work', but when I tried to get clarification, the concensus was that all keys had a problem.
Maybe my original thought was correct and some will work.
I will continue to give a heads up on the possibility of a problem, just in case.
Thankyou Peterweb , I just purchased NIS 2013 and used the key on 2012 without any issues . I am running
NIS 2012 Version 19.9.0.9
Phe0nix_ wrote:
Thankyou Peterweb , I just purchased NIS 2013 and used the key on 2012 without any issues . I am running
NIS 2012 Version 19.9.0.9
Good to hear things went smoothly.
Nice to know some things just work.