Request: Ability to request thread be re-opened

I went searching for a solution to a problem on the forum.  I found someone with the same problem, but no solutions.  I believe I have a workaround and believe others may benefit from it, but the thread is closed to replies.  However, the thread is only two months old, and there's a message at the top of the thread saying that it needs a solution.  It would be great to have some ability to request a thread be re-opened in order to add information.  Alternatively, leaving threads open longer might be nice as well.

If interested, the thread in question is here: https://community.norton.com/en/forums/having-trouble-managing-multiple-devices-and-subscriptions

Thanks for listening!