I have Windows XP Home SP3 and have had some problems restarting my laptop after updating. The problem I think might be in the "saved settings" as the computer shuts down and then reboots. There may be code saved in memory or on disk that doesn't match up with the updates and then I get the "black screen of death (I like to call it)" where I'm told Windows did not shut down properly. I try all the options but they never work. What I've started to do is, after the updates are installed, shut the computer down completely, wait awhile and then restart it. Most times it restarts normally sometimes I get the "Windows didn't shut down properly" message. Then I try "boot from last good..." or "boot normaly" and so far this procedure has worked but I'm afraid a time will come when I'm stuck with the black screen and in continual
reboot.
Does anyone know of "known problems" like this or precautions one should take when updating? Should I be disabling Norton Antivirus? I have NAV 2009. Is there a way to totally and completely disable it while a program is installed or updates made?
Note: I have had similar problems with other software updates such as HP's Photosmart software when, in it's update process, it automatically reboots.
Thanks much.