I am running NIS ver 19.9.1.14 on a Windows 8 PC. When I get a message from NIS that updates have been added and I can restart now or restart later, I usually click on restart later. I don't really want to shutdown what I'm doing and go through the log-in process again. At night when I'm done with the PC, I manually shutdown the PC. The next day when I restart the PC, I get that NIS restart now or restart later message, it stays until I finally click on restart now. Shouldn't manually shutting down and restarting the PC work or do I have to click on that restart now tab? It has happened more than once so I don't think another update came in, that needs the PC to be restarted. I've only noticed this on that Windows 8 PC.
Hi PC_confused,
I also run 19.9.1.14. Shutting down the computer at night, then turning on the next day isn't exactly a reboot. If you choose to Restart Later, you should at least reboot the computer before shutting down for the night. Then you will not receive the message the next day that you need to Restart the computer for the updates to take effect.
Ed
Hi PC_confused
Interesting issue and very well explained....
Wonder if the restart now / restart later window primes the update completion pump.
Wonder if the update pump runs dry after x time and needs priming again via another restart now / restart later window.
When you see the window ~ maybe Norton product calls home / makes handshake with Norton server.
Just pondering your intersting observation.
Sure seems like a shut down and start up would satisfy ~ "restart later" at any time?
It is my understanding that when you 'Shut Down' Win 8, it does not actually shut down, but does a kind of hybrid sleep/hybernation. So this would not invoke the Norton update.
I believe you have to find a way to actually restart the PC.
Hi Peterweb,
I think that when Windows is shutting down, (via the shut down button), the pc really shuts down, NO sleep, NO hibernation NO Hybrid state.
One thing I find strange, is that if you ask a Microsoft technician, he will tell you that shut down and cold start after shut down, already includes a reboot. (performed after shut down and during cold start).
So, I believe that even a normal shut down and then cold start, would be sufficient for NIS to update when a reboot is required.
That's in theory, because if you don't hit the "Restart now" button, the update cannot complete.
As for an explanation, I do not know.
I always use the "Restart Now" button
Regards,
peterweb - Thank you for your suggestion but when I hit the shutdown button, the PC powers down and then I turn off the electrical power strip. In the morning I turn on the power strip and then press the PC on button and the PC boots up. It may be overkill but I feel the PC is more protected off line.
PC_confused wrote:peterweb - Thank you for your suggestion but when I hit the shutdown button, the PC powers down and then I turn off the electrical power strip. In the morning I turn on the power strip and then press the PC on button and the PC boots up. It may be overkill but I feel the PC is more protected off line.
Hi,
That's not overkill. That's caution.
I suspect that the Norton restart function has a bit more to it than just doing a simple system warm boot. I've nothing to point to as solid evidence but . . . . .
Stay well and surf safe
Hi PC_confused
fwiw and way off Topic
If your power strip has surge protection.
When you turn off your power strip --- you are also turning off surge protection.
I've just done a LiveUpdate with a Restart needed under Windows 8 (happened today because I don't have WIN 8 booted up every day so I don't know which update this was).
After the download etc was completed it gave me the choice of Restart Now .
Watching it proceed was completely different to a normal Windows Update with Restart in that Norton shut down applications and cleared the desktop and did stuff and then restarted applications all without closing down Windows as in a reboot.
So this being so my impression is that the LiveUpdate Restart is in fact different to a reboot Windows restart and that Norton or at least the GUI may not recognize the Windows restart as the kind of restart it had in mind?
Does that make sense? Has anyone checked Version ID after not using the LiveUpdate Restart button but after rebooting the computer and seen if the update has been finalized?