Risk of Trojan Gen 2

Dear all

 

I used Norton Internet Security  2011 and recently it found some Trojan Gen 2 in the java cache folder like ifology.class and mailvue.class and then quarantined and later permanently deleted. The problem was that Norton Internet Security  program state that these trojan files were in my computer since september 2010.

 

I would like to know the risk of Trojan Gen 2 like ifology.class and mailvue.class and should I change all of my password like my web base email, shopping web site and bank? Also any other action I need to do?

 

Best regard,

 

Pichit

Dear all

 

I used Norton Internet Security  2011 and recently it found some Trojan Gen 2 in the java cache folder like ifology.class and mailvue.class and then quarantined and later permanently deleted. The problem was that Norton Internet Security  program state that these trojan files were in my computer since september 2010.

 

I would like to know the risk of Trojan Gen 2 like ifology.class and mailvue.class and should I change all of my password like my web base email, shopping web site and bank? Also any other action I need to do?

 

Best regard,

 

Pichit

This is genetic detection of potentially malicious code. Any files which are detected as Trojan.Gen.2 should be submitted to Symantec Security Response via https://submit.symantec.com/websubmit/retail.cgi because of potentially false-positive detections.

H have this virus"Trojan Gen 2"  with an important program for me

it is called "video site builder"

Norton 2011 quarantined the file , but I want to use my program as before

My question:  what is the harm that may happen to my Laptop if I used this infected file by restoring & excluding it from further scanning?

Hello Rooka

 

Welcome to the Norton Community Forum

 

Before you go and exclude the file, please submit it for further anlysis. If it then gets a clean bill of health, Symantec will adjust the definitions so that it won't get flagged.  Until it gets further analysis, I would leave it in quarantine until you know for sure that it is safe.

 

Please use this link if you think that a file is a false positive:
https://submit.symantec.com/dispute/

If there is a possibility that the file might be infected, please submit it to Symantec using this link:


https://submit.symantec.com/websubmit/retail.cgi



Another alternative which is fast you can use Threat Expert:

http://www.threatexpert.com/submit.aspx

(Thanks to Yaso for providing the links)

 

 

Please submit the files and await the results. Please come back and let us know what the results were. Thanks.