Rootkit Removal

Hi All,

 

My other computer is infected with a lot of trojans and rootkit. Can you help me remove them on my computer. Any rootkit removal tool or technique will help a lot. Thank you!

Hi Lenovo_user:

 

Before we get into things, please provide the version of your Norton product, and whether it is NIS, NAV, or N360.  Version number is under Help & Support>about.  What have you tried to do so far to remove the malware? What other antimalware or security software do you have on your machine?  What infections have been identified so far?

Yes.  Attach the log file to a post here.  The Add Attachments is located below the Post button on the edit / reply screen.

I have asked for Youngmarv to be given a thread of his very own so we can keep track better.  Please provide your version of Norton, NIS or NAV and the version number under Help & Support> about.

Message Edited by delphinium on 07-03-2009 03:13 PM