I'm so done with this product.
The only reason I purchased Norton Premiere is because I wanted Norton Family, but it's been one thing after another since purchasing it a few months ago.
My 12 year old had no problem getting around the obvious loopholes (disabling through Chrome extension on desktop, for example, over and over again). Pornography and god knows what else has been accessed on android and PC desktop. No real enforcement of time restrictions, it randomly works.
Then a few days ago the entire Norton suite disappeared. When I logged into Family, it said there were no children and no devices associated with the account. Plus it didn't recognize me as a customer and was telling me my "trial period" was over despite the fact that I paid for annual. I spent over an hour on chat yesterday with someone who seemed challenged in the English language and kept repeating the same canned phrases over and over again. Uninstalled everything and reinstalled everything onto 4 devices, two of them my child's with Norton Family. Everything was working fine until this evening when I'm wondering why he's still on past the time curfew again. I log into Norton Family and see the SAME THING HAPPENED AGAIN. It says no children are associated with this account. It all is erased again.
Norton Security is also gone as well. I was told yesterday that it was due to an "update." What kind of update continually wipes the product off of the devices??
I'VE HAD IT WITH THIS INFERIOR PRODUCT.
If you are thinking of purchasing this be prepared to introduce your kids to the very things you are trying to protect them from. This is a rubbish product.