my computer has been breeched, and have been dealing with Norton for two months, on there virus protection guarantee, and alls I get is a runaround, and lied to. they have waisted so much of my time it is ridiculous. they give you no way to reach them directly, and technical support, keeps giving me the run around, and lying to me as well. for over two months have been fighting this, almost on a daily basis. I would not recommend Norton to my worst enemy , which is Norton right now.