For over a year now my family and I have been using USB C to 3.5mm audio adapters to allow us to connect wired headsets to our four S23+ phones and to two of our cars that don’t have Bluetooth but do have aux jacks. In the span of two days, one of our phones has lost the ability to transmit audio through our USB C port, it only charges and transfers files. The other three can still do it. We have switched around wires and cleaned out all connections, but it seems like something changed for one of our phones. This past week I switch my package from 360 Platinum to Lifelock with Norton Benefit Premier Plus. Do any Norton products have the ability to resteict audio playback from the USB C?
Good find. Thanks for posting back.
Something triggered the “Disable USB audio routing” setting. Once I turned that off audio accessibility through the USB port returned.
If you uninstalled Norton, and restarted your device, there is nothing left of any Norton settings that could be affecting your USB port.
Check to see if there was an update to the app you are using to send the audio to your vehicle. Maybe reinstall that app to see if that resolves the issue.
It could still be an update to your Android OS that might have hosed your connection. Any way you can check for that?
Thanks, I did uninstall Norton and it was still an issue, but setting the security settings in Norton was the last action I took before this became an issue. Not sure if there was some type of usb security that I triggered when setting that up.
Just had another thought. To see if Norton is involved, uninstall 360 from one of the affected devices. Then restart the device and test the connections again.
If there is no change, then it would appear to be an issue with an Android update, or an update to some other app on your device.
Norton should not have any way to block hardware on an iOS device. If you did not reinstall your 360 on the phones, Norton should not be involved.
Did you happen to notice if there might have been an update to your Android OS?