Safe Email

Note: Please do not post Personally Identifiable Information like email address, personal phone number, physical home address, product key etc.

Issue abstract:

Detailed description:

Product & version number:

OS details: Win 10

What is the error message you are seeing? Password invalid

If you have any supporting screenshots, please add them:

More Detail: I use Virgin Medua email and had to generate a 3rd party app pasword. If I add my address to Safe Mail it works for a couple of days then I get a message saying no longer protected. A week or so later I can add it again, then the same happens.

I don’t have the same problem in Outlook.

Anyone else with similar problems?

Hi @David_Mills1

We have made some fixes in the backend. Could you please run LiveUpdate and Restart the system and check if the issue still persists?

Thanks !

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