safe site verification

I signed up with Norton Safe Web verification two months ago. I copied and pasted the meta tag into my Dreamweaver index.html and uploaded it to the server. But I see Norton is still using old text and the gray question mark on my site. How do I get Norton to verify my site: www.cross-point.com? Why is this taking so long? I think it really hurts my business.

Anyone have any suggestions? thank you so much in advance.